Eligibility verification that stops denials before they start.
Coverage and benefits confirmed before the patient is seen, so front-end rejections never reach your claims.
What it is and why it matters
Many preventable denials begin at the front desk: coverage that lapsed, a plan that changed, or a patient cost nobody explained. Verifying eligibility before the visit catches these problems while they are still easy to fix.
Aube checks active coverage, benefits and patient cost sharing ahead of scheduled appointments and gives your front desk clear, usable results. We flag secondary and overlapping coverage early, so claims go to the right payer in the right order.
What we handle
- Eligibility and active coverage checks ahead of scheduled visits
- Copay, deductible and coinsurance details shared with your front desk
- Secondary and overlapping coverage flagged early
- Plan type and network status confirmed
- Referral and authorization requirements noted for the next step
How we handle eligibility verification.
Schedule review
We pull upcoming appointments so checks happen before the patient arrives.
Coverage check
Active coverage, plan type and benefits are confirmed with the payer.
Cost sharing summary
Copay, deductible and coinsurance are documented so patients know what to expect.
Flag and fix
Problems such as inactive coverage or missing secondary insurance are flagged right away, while there is still time to resolve them.
What you get with Aube.
Fewer front-end rejections
Claims reach the correct payer with the right information from the start.
Clearer patient conversations
Your team can explain costs before the visit, which supports collections later.
A better handoff to authorization
Plans that require approval are identified early, so pre-authorization is never an afterthought.
Eligibility Verification FAQs.
What is insurance eligibility verification?
It is the process of confirming that a patient has active insurance, and what that plan covers, before a service is provided.
When should eligibility be verified?
Ideally before every scheduled visit, and again when a patient's plan may have changed, such as at the start of a new plan year.
Does verification guarantee payment?
No. Verification confirms coverage and benefits at the time of the check. Payment still depends on accurate coding, documentation and payer rules, which is why verification is one step in a full process.
Can you verify secondary insurance?
Yes. We check for secondary and overlapping coverage and note the correct billing order.
Related services.
Pre-Authorization
Authorizations requested, tracked and documented before care is delivered, so approved services get paid.
Learn more →Medical Coding
Certified coders translate clinical documentation into accurate, defensible, compliant claims.
Learn more →Patient Services
Clear, courteous support for billing questions, so statements are understood and balances get paid.
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